SusanNewberryDesigns

Custom Gifts for all Occasions

Atlanta, Georgia
|
| 42,753 Sales | 5 out of 5 stars 5 out of 5 stars

SusanNewberryDesigns is a Star Seller!

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Announcement    Welcome to Susan Newberry Designs, where we create beautiful artwork for your home. Our specialties include custom wedding - anniversary prints and canvases. We can use your photo and your song lyrics, wedding vows, or favorite scripture on your artwork. We will personalize with names and wedding date. If you don't see what you want, just ask. We love doing custom orders.

Please be sure to visit our website at http://www.susannewberrydesigns.com and our sister shop for printable art and greeting cards -https://www.etsy.com/shop/SNDPrintables.

Please contact us for shipping rates if you are located outside of the US.

If you don't see what you want, just ask. We love doing custom orders.

JOIN THE MAILING LIST FOR AN INSTANT 10% OFF COUPON: http://eepurl.com/dfxblH

Thanks for visiting.

Announcement

Last updated on Jan 28, 2024

Welcome to Susan Newberry Designs, where we create beautiful artwork for your home. Our specialties include custom wedding - anniversary prints and canvases. We can use your photo and your song lyrics, wedding vows, or favorite scripture on your artwork. We will personalize with names and wedding date. If you don't see what you want, just ask. We love doing custom orders.

Please be sure to visit our website at http://www.susannewberrydesigns.com and our sister shop for printable art and greeting cards -https://www.etsy.com/shop/SNDPrintables.

Please contact us for shipping rates if you are located outside of the US.

If you don't see what you want, just ask. We love doing custom orders.

JOIN THE MAILING LIST FOR AN INSTANT 10% OFF COUPON: http://eepurl.com/dfxblH

Thanks for visiting.

42753 Sales

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About SusanNewberryDesigns

Sales 42,753
On Etsy since 2012

Susan Newberry Designs

Shop members

  • Susan Newberry

    Owner, Designer, Creator

    Susan is the designer behind Susan Newberry Designs. Susan's background includes both interior and graphic design. Susan recently left the academic world to focus on her business fulltime. Susan Newberry Designs has been in business since 2012.

  • Alison Molinet

    Assistant, Customer Service, Shop Manager

    Alison helps with just about everything. With a background in dance, she brings creativity to her position. Alison promptly answers e-mails, fulfills orders, overseas inventory, production and shipping for the shop.

Production partners

  • Blankets and Mugs

    Norcross, GA

    Provider of specialty items

  • Gallery Wrapped Canvas

    CA, United States

    I work with a professional canvas printing company to produce my original artwork designs onto beautifully wrapped canvases. All canvas are made with the highest quality materials to ensure the final canvas prints are professional grade products.

  • Specialty Printing

    Carlisle, PA

    A large scale digital printer.

  • International Printing Company

    Yorba Linda, CA

    For production of canvases and prints being shipped to countries other than the US

  • Specialty Printing

    Pittsburgh, PA

    Print Shop for oversized prints and specialty items

  • Specialty Printing

    Phoenix, AZ

    Provider of specialty items

  • Blankets and Mug Shop

    Peachtree Corners, GA

    Manufacturer of Blankets and Mugs

  • Woven Textiles

    NC, United States

    Woven Textiles is a leader of the textile printing industry and is located in the USA.

Shop policies

Last updated on Feb 25, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Made-to-order downloads
I’ll create your items after purchase and you’ll receive an email when the files are ready to download. The time I need to complete these items can vary. Contact me if you have questions.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 4 hours of purchase

Privacy policy

More information

Last updated on May 19, 2022

Frequently asked questions

Custom and personalized orders

We love doing custom and personalized orders. Please let use know your request when ordering. Proofs are usually sent within 2 - 3 business days of ordering via Etsy messages. Up to 3 proofs can be created for personalized artwork. Additional proofs may incur additional charges.

If we don't hear from you within a day or two, we will email you using the email on your order. To avoid any delays in your order, please respond promptly.

Gift wrapping and packaging

While I cannot provide gift wrapping, I am more than happy to include a gift card.

Is this a print or a canvas?

Susan Newberry Designs sells prints (framed and unframed), canvas wall hangings, gallery wrapped canvases (framed and unframed), and framed canvas prints. Please be sure to read the description carefully so that you know exactly what you are ordering. Any print can be upgraded to a canvas or framed canvas print.

What is your processing time?

Most standard print orders (non custom) ship within one to two days of ordering.

If you are requesting a personalized print, please check Etsy messages for a proof. Proofs take 2 - 3 business days. At busy times of the year, that time may be extended.

If you do not respond to your proof, we will attempt to contact you via the email provided on your invoice. If we cannot reach you after 10 business days, your item will ship as is.

Canvases are shipped via USPS, UPS, or FedEx within 5 business days after approval. (As a courtesy to my customers who want their canvas even quicker we offer an option to order rush production to ship in 2 days). Contact us if interested.

Please note that processing time does not include shipping time.

How will my order be shipped?

Most prints ship via USPS. Please note that we cannot guarantee delivery times as these are generated by parcel services. Once your order ships, it is in the care of the courier or postal service. If your shipment is experiencing difficulties, please check with them and request tracking updates. If you need further assistance, message us and we will try to resolve the issue.

Large prints (18 x 24 and larger) canvases and framed prints ship via USPS, UPS, or FedEx.

All shipments outside the US are via First Class International Shipping and can take anywhere from 10 days to 4 weeks.

Delivery times are not included in our turnaround times provided.

Please allow an extra day or two in processing and shipping during our busy times.

I ordered using Priority Mail and I still haven't received my package...

Priority Mail is the United States Postal Service's standard air service. Packages usually arrive to their domestic destination within 1-3 business days, depending on how far the package has to be delivered from its origin. However, it's important to keep in mind that this is not a guaranteed service, so packages may be delayed (usps.com).

What kind of paper do you print on?

Most prints are printed on Epson Ultra Premium Luster heavyweight paper using Epson UltraChrome Hi-Gloss 2 Pigment Ink that will last under glass for over 200 years. Your print will be archival, water-resistant, and fade-resistant. Our watercolor prints are printed on fine art paper. If you prefer a matte finish, just let us know.

PLEASE NOTE: Not all computer monitors are the same and colors and contrast may vary slightly from actual prints.

What is your return policy?

Since each item is printed at the time of ordering, we do not accept refunds or exchanges, so please purchase seriously. All personalized designs are approved by the customer before they are printed and shipped. For that reason, if you are not satisfied with your design, the proof must not be approved. No refunds are given once work has begun. If you no longer want your item we will charge a design fee and credit the difference. Design fees vary from $20 - $50 depending on what you have ordered.

If your item arrives damaged, please contact us within 5 days so we can remedy the situation. Please provide pictures of the damaged item and the the packaging.

Can I get my order as a digital file?

Yes, personalized prints (a print that has a name or date) is available to purchase as a digital file. Just ask.

Why do we ask for High Resolution Images for our photo designs?

Lo-res images have around 72-pixels, or squares of color, per inch (ppi). This makes them great for the web because that is all your computer screen will display.

Hi-res images are at least 300 ppi. This resolution makes for good print quality.

How do I know what my photo is? Divide the pixel size (dimension) of the image by the resolution (300 ppi) to get the maximum print size in inches. So, if your image is 2,000 pixels in length at 300 ppi, then you can print it up to six inches or so (2,000 divided by 300).

Please note that Facebook and other social media images are NOT high resolution.

Still unsure? Feel free to contact us prior to placing your order and we will check your photo and advise.

Seller details

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